Depending on the payment method please allow a few minutes to a few hours for payments to appear in your account. If you still can’t see any updates after this, please get in touch with the appropriate following information:

    • Paypal – your unique transaction ID.
    • Credit Card – your first six and last four digits of the card used. Please do not send your full card number.
    • Bitcoin – the date and amount deposited in USD along with the Shop2Ship order number.
    • Wire Transfer – the wire transfer receipt or the name that the wire transfer was made under, the amount deposited in USD and the date of the wire transfer.